Warranty and return
RETURNS AND WARRANTY
Treating our customers better than other companies in our industry is an easy way to separate our self from the crowd.
We will honor the policy that was in place at the time of the order, if any changes occurs later.For example, if you make a purchase and our policy changes
We always respect our customer's satisfaction. If for any reason you are not completely satisfied with your order let us know and we will respond to you within 24 hours (usually within 1 hour).
- For product return you can always return it within 30 days for a full refund or exchange, whichever you prefer.
- Contacting us and making a return will be a breeze. You will get a simplified return label to tape to your return box or package.
- If you receive a partial or damaged item you will receive a prepaid return label to make things easy for you.
- Most orders are dispatched either the same day as the order or the day after the order. There are a few cases where the handling time is a little longer .
- Our staff and policies will always use English to communicate with our customers. They are aware of our policies so you get the same great service no matter who you are dealing with at the time.